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Deposits

A minimum 50% deposit is required to secure your place on the workshop. Balances are due in person at the studio on the workshop date. some workshops require full payment in advance.

All deposits should be paid online. Alternative payment options are available, but you’ll need to call me. Once you have paid a deposit and secured your place, you will receive an email confirmation, which will also advise on the balance due date. 

Cancellations & Refunds

Bookings for the workshops are made months in advance, therefore it can be difficult for me to resell any places at short notice. Workshops require a great deal of planning, financial commitment, supplies and tools, as well as paying staff. As a result, cancellations can result in lost revenue. This will greatly impact on the business. Ideally, I don’t want either of us to be out of pocket. 

You can cancel your space on a workshop up to two weeks before it takes place. This two-week period allows me the necessary time to try and find someone to fill your place which I will endeavour to do through word of mouth and social media. If I can fill your space you will receive a full refund minus £10 admin fee, this covers payment charges and the process of issuing your refund, finding an alternative person to fill your space. However, please appreciate if I am unable to find someone to take your place, you will not receive a refund.  I understand that there are sometimes unavoidable situations, so I am happy to discuss any exceptional circumstances you may have.

To cancel your place on a workshop, please provide me with a written notice via email; jane@fabricpaperscissors.co.uk. Unless I have acknowledged your request, you shouldn’t consider your request delivered! If I don’t respond within three working days, then please send a follow-up email or call me.

Refunds will be made the same way as the payment was made. Payments paid by a credit card can only be refunded to the same card.

Cancellations by Fabric Paper Scissors

I am entitled to cancel any group or workshop at any time subject to the repayment of any deposit and fees received in respect of the booking which has been cancelled.

In the unlikely event of a cancellation by myself or a guest tutor, I will provide a full refund within 5 days of the workshop date.

My liability is only for the cost of the class. If the class is cancelled, you are liable for any costs incurred by you including materials purchased in advance, travel or accommodation.

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